Part 1: Voice of the Employee (VoE) – Listening Before They Leave
In this session, we’ll explore the sky-high cost of employee turnover, how multifamily turnover compares to the national average, the direct connection between employee and resident turnover, as well as the looming impact of employee generated reviews. The good news? We’ll share 3 Things companies can do immediately to positively impact the employee experience and long-term engagement.
June 14, 11 a.m. PST / 1 p.m. EDT
Part 2: Residents Without a Cause – The Recipe for Non-Renewal
Millennials represent 82 million consumers, according to the 2016 Census Bureau, and 88% of them are more likely to do business with and remain loyal to companies, including apartment communities, who are committed to socially responsible practices. In this session, learn Three (3) Ways communities can implement resident-friendly CSR practices that attract and keep Millennial renters.
July 19, 11 a.m. PST / 1 p.m. EDT
Part 3: CSR Moves In To MultiFamily – Alert the Neighborhood
CSR (Corporate Social Responsibility) is quickly becoming the new buzzword in the business world, and with it comes a new set of measures for your reputation. In addition to reviews generated by residents, you now need to be aware of and engaged with reviews generated by your employees and the degree to which your organization gives back to the community at large. With an average of 42% of the public’s perception of your company based on your CSR practices, it may be time for a reputation evaluation. In this session, learn 3 Key Steps to take toward integrating socially responsible practices into your organization today.
August 16, 11 a.m. PST / 1 p.m. EDT